Provider Manual

The Mercy Maricopa and Mercy Maricopa Advantage Provider manuals contain important contact information and detailed processes and procedures for the care of our members. They also outline the integration of behavioral health with medical care. 

Compliance with processes and procedures outlined in the provider manuals is considered part of your contractual obligation as a participating health care provider.

If you have any questions, you can contact your Provider Relations representative. Or, you can call the Provider Relations Department at 1-800-564-5465; (TDD/TTY) 711.

Mercy Maricopa Provider Manual
Mercy Maricopa Advantage Provider Manual
Assertive Community Treatment (ACT) Operational Manual

Click to view the ACT Operational Manual.

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